Privacy Policy

Information Collection and Use

At Explore India, we place a high priority on the privacy of our users. We collect information solely for the purpose of enhancing our service offerings and providing better travel experiences. Information collected may include but is not limited to your name, email address, postal address, and phone number. By visiting our website, you consent to the collection and use of information in accordance with this policy. Our primary aim is to provide seamless and reliable taxi services across India, and information collection is employed to customize user experiences and improve service delivery. We implement robust security measures to ensure that data collected is secure from unauthorized access, alteration, and disclosure. Our website is committed to maintaining the integrity and confidentiality of personal information.

Our data collection practices comply with the applicable data protection laws in India, ensuring that user data is handled with the utmost accountability and transparency. We also collect analytics data to understand user interactions with our website, which helps in refining user interface features and identifying areas for improvement. We use cookies to enhance user experience and preferences, and users have the choice to opt-out of cookie usage through browser settings. Third-party services that help us analyze and improve our services are bound by strict data processing agreements to protect user information. Our policy extends to include the data collected through communication channels such as emails and customer service calls, ensuring comprehensive privacy safeguards.

Data Sharing and Disclosure

Explore India does not sell, rent, or trade your personal data with third parties. However, we may share information with our trusted service partners who assist in providing services related to taxi bookings and travel arrangements across India. Such partners are required to adhere to confidentiality obligations and process your data strictly for specified purposes. User data may also be shared for compliance with legal obligations, enforcement of terms and conditions, or protection of the rights, property, and safety of our users and the public. All third-party engagements are governed by appropriate contracts and data protection measures.

We ensure that any external entities we work with uphold privacy principles that align with our own. Information disclosure may also occur in the event of mergers, acquisitions, or asset sales where seamless continuation of service is considered. Users are always informed of such transfers and have the continued ability to manage their preferences. Explore India respects user privacy rights and encourages users to review and manage their personal information. We provide contact avenues for users to inquire about data handling practices through [email protected]. Our internal policies undergo regular reviews to adapt to legislative updates and evolving data protection norms.

Security Measures

To ensure the security of personal information, Explore India employs advanced security technologies and protocols. These measures encompass physical, electronic, and procedural safeguards designed to protect user data from unauthorized access, use, or disclosure. We use encryption protocols to secure data transmission and safeguard user information during transit. Our IT infrastructure is fortified with firewalls and intrusion detection systems to mitigate potential threats to user data security.

Employees with access to personal data undergo thorough training on data protection principles and are committed to upholding confidentiality requirements. We conduct regular security audits and assessments to identify potential vulnerabilities and implement corrective actions promptly. Explore India’s commitment to user privacy is supported by a comprehensive incident response plan designed to address potential data security incidents without delay. The security of your data is a priority, and we continually seek to enhance our security posture to match evolving threats. Users are encouraged to report any security concerns to our designated contact point at [email protected].

User Rights and Access

Explore India respects your rights to access, modify, and delete personal information we process. Users can access their information by contacting us directly, and we strive to fulfill these requests in accordance with applicable law. We ensure that users can exercise their rights without prejudice and obtain information about how their data is processed. Our policies grant users the means to rectify incomplete or inaccurate data, and provide options to withdraw consent where applicable.

We are transparent about how user data is collected, used, and shared, and we ensure that this information is presented in an easily accessible format. Users are encouraged to reach out to us via [email protected] for any inquiries, and we commit to addressing user concerns with diligence.