DPDP

Dec, 22 2024

DPDP Compliance

Explore India - Your Taxi Guide is committed to respecting your rights under the Digital Personal Data Protection Act, 2023 (DPDP Act), India’s primary data protection law. This page explains how we comply with the DPDP Act and how you can exercise your rights as a data principal.

Scope and Applicability

This compliance page applies to all visitors of Explore India - Your Taxi Guide. While we do not collect personal data through user registration or accounts, we may process limited personal data automatically, such as IP addresses, browser type, and usage patterns via analytics tools and cookies, solely for improving website functionality and user experience.

Your Rights Under DPDP

Under the DPDP Act, you have the following rights as a data principal:

  • Right to access your personal data processed by us
  • Right to correction or completion of inaccurate or incomplete personal data
  • Right to withdrawal of consent, where applicable
  • Right to grievance redressal if you believe your rights have been violated

Please note: We do not process sensitive personal data or share data with third parties for profiling or targeted advertising.

How We Comply

We comply with the DPDP Act by:

  • Collecting only minimal personal data necessary for website analytics
  • Using cookies and tracking tools only for functional and statistical purposes
  • Ensuring all data processing is lawful, fair, and transparent
  • Not retaining personal data longer than necessary
  • Providing a clear and accessible channel for exercising your rights

Data We Process

The personal data we may process includes:

  • IP address (anonymized where possible)
  • Browser and device information
  • Pages visited and time spent on site
  • Cookie identifiers for session management

This data is processed solely for improving site performance and user experience. No personal data is stored in identifiable databases.

Legal Basis for Processing

Our processing of personal data is based on legitimate interest under Section 5 of the DPDP Act, specifically to ensure the proper functioning of our informational website and to provide a seamless experience to visitors. We do not rely on consent for this processing, as it is not required for non-identifying, non-targeted website analytics.

How to Exercise Your Rights

To exercise your rights under the DPDP Act, please send a request to our designated contact:

Email: [email protected]

Include in your message:

  • Your full name
  • Your email address
  • The specific right you wish to exercise (e.g., access, correction)
  • Any supporting details to help us locate your data

We will respond without undue delay and within 30 days of receiving your request.

Response Timeframes

Under the DPDP Act, we are required to respond to your request within 30 days. In exceptional cases, we may extend this period by an additional 15 days and will notify you of the delay with reasons.

No Discrimination Policy

We will not deny services, charge different prices, or provide a lower quality of experience to you because you exercised your rights under the DPDP Act.

Updates and Changes

We may update this DPDP Compliance page periodically to reflect changes in law or our practices. Any material changes will be posted on this page with an updated effective date.

Contact Information

If you have questions, concerns, or wish to file a complaint regarding your data rights under the DPDP Act, please contact:

Evan Callahan
CF Pacific Centre, 701 W Georgia St, Vancouver, BC V7Y 1G5, Canada
Email: [email protected]

You also have the right to lodge a complaint with the Digital Personal Data Protection Board established under the DPDP Act if you are unsatisfied with our response.